The internet goes down and the guy next to me goes "Pfft, this is bullshit."
If you laughed at that, think how I must feel when people (not all of them, just the frantic ones) call me at work freaking out that they're internet is out when we have an outage. Now if its an issue where they need a service call or a setting on their computer is wrong or if their firewall had a secret update and now blocks their access that's a different story. But some people get seriously pissed when its an outage: "Our engineers are aware of the problem and are working on getting your service restored as soon as possible" I say. Then they start bitching about how they need it now, right now, to do whatever... and to the people that tell me they're losing a lot of money because they play poker online and their intarwebs are down I say get a real job. Boo-hoo. You're in a chair in the sky, for chrissakes.
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If you laughed at that, think how I must feel when people (not all of them, just the frantic ones) call me at work freaking out that they're internet is out when we have an outage. Now if its an issue where they need a service call or a setting on their computer is wrong or if their firewall had a secret update and now blocks their access that's a different story. But some people get seriously pissed when its an outage: "Our engineers are aware of the problem and are working on getting your service restored as soon as possible" I say. Then they start bitching about how they need it now, right now, to do whatever... and to the people that tell me they're losing a lot of money because they play poker online and their intarwebs are down I say get a real job. Boo-hoo. You're in a chair in the sky, for chrissakes.
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