Comments | fiction_alley: We apologize for the downtime

heidi8 in fiction_alley

We apologize for the downtime

Dec 22, 2010 05:31

We've been working with our site host to get the park up but there may be a hardware issue. Luckily, we have a backup from last week, but it may take another week or two to get everything at the Forums working again ( Read more... )

downtime

Comments 5

madderbrad December 26 2010, 02:56:16 UTC

I'm sorry to be a negative nancy, but this is starting to get really really old, isn't it? You must be losing so many HP fans every time there's an outage, it's really sad to contemplate.

Does Fiction Alley even exist any more? I visit the link you've given us in your post for fund raising and I get a generic "your site doesn't exist" page. :-(

heidi8 December 26 2010, 04:16:40 UTC

It's getting extremely old. We've had at least five server crashes in the last 18 months, and every time it happens we have to get our site host to replace the server and/or drives, restore the entire site, which is a few hundred gigs, test everything to make sure it still works, and do a few other ancillary things to get back online - and when it happens on holidays, like this summer over 4th of July weekend, and now during the Christmas holidays, it's impossible to get things done quickly because people at our host, and among our volunteers, are just not as available ( ... )

madderbrad December 26 2010, 04:53:27 UTC

But I am confused by your statement that when you click on the link you get a "your site doesn't exist" message.

Ah. I've looked closer ... your link in your LJ post is encoded with the URL http://www.fictionally.org/, which goes off to generic type of "do you know what you're searching for?" page. I think you dropped the 'e' from 'alley'.

When I manually type in http://www.fictionalley.org/ I get redirected to your 'http://fictionalley.blogspot.com/' blog page, which I where I guess I'm supposed to go ( ... )

heidi8 December 26 2010, 14:05:21 UTC

Yes, the blogspot page is the right place to go - the links to fics are all in the right column - and gah, I feel like such an idiot with the typo - that's what happens when I post from my handheld which doesn't have a customizable spellcheck like my desktop does. Major fail by me, and I apologize.

I absolutely agree that the site problems are contributing to a drop of usage of the site, but we've done multiple, constant calls for techstaff volunteers for the last few years and have had no offers of help that have come through, except that we've recruited the spouse of one of our volunteers to also volunteer on the server side of things, but as they're with relatives this week, he's just not around to help, so we have a skeleton staff working on the server move.

Do you think that some of the error-correctors might want to play in the Wiki and spackle it with error notations and discussions, at least until the Park is back up? I know it's not the same, but it's a nifty resource anyway ( ... )

Thread 5