My mum has been doing an amazing job at advocating for Chuck, but it doesn't come naturally to her. She is quiet, shy, afraid of authority, and easily flustered. She forgets what she wants to ask, especially in the face of an antagonistic authority figure whose agenda is to keep things from her or to rush through the meeting
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Sorry, I can rant on and on about this. It's my hobby horse, I guess.
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I'm so, so very sorry to hear about Chuck, too. I'm way late in responding to all this, I know, but I'm sending my thoughts your family's way. This has got to be so tough on your mum. :(
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