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[formerlyfb]

We having been having severe connectivity issues.  The DNS servers for our internet provider seem to keep going down.  Of course, when you call customer service, the assumption is that the customer is an idiot and the problem is all on the customers end.  Yesterday, my husband spent 2 hours on the phone, going through the motions, before convincing

Comments

[embarq_joey]

Sorry to hear about the issues you're having with your DSL. The problem has been identified and network is working on a fix. I should be able to help with the issue. If you email me at Embarq_Joey@embarq.com I can send you some information. If you need to verify my identity, check on my Twitter page at http://twitter.com/Embarq_Joey.

Thanks!

Joey H.
Embarq Customer Outreach
reachout@embarq.com

[formerlyfb]

Thanks. Everything seems to be working now, but I've passed your contact info over to my husband. I am the default techie.