Phillips - Customer Service

[foxymoonheart]

Our surround sound system just died. It shut itself off and stopped working; there was no obvious cause. We tried it in different outlets to be sure, but no luck

Comments

[aerofox]

mowrf? O.o

back when I was in TV repair, they were the worst to deal with.... Maybe they have turned themselves around?

I mean, their TVs were failing left and right, they wouldn't supply needed parts, and trying to get ahold of them was next to impossible.

This is amazing to hear!

[schnee]

That's neat indeed. :)

[tzisorey]

This. We get instructions like this from Apple all the time.

[foxymoonheart]

You may both be right. After the new system arrived, we checked to make sure everything worked. Sadly, the DVD player in the new system is broken. We've called Philips again (thankfully to the same quick service), and they're sending us yet another one. If the NEW new one fails, well... we'll see.

[shepard270]

Awesome! Good customer service is hard to find. That's why I always go with ATI/AMD ^.~

Also, your icon gets a thumbs up.

[aerofox]

Daleks need love too...eh?

[foxymoonheart]

Hehe, maybe! The idea for the icon I made came from an old commercial: http://www.youtube.com/watch?v=XznuoDdv-IM

I'm also rather enjoying the new series so far. Even got Caddie into it. ^.^

[phantomfox67]

that is great news :)