I'll make a proper post later... But I'm making this so I have it written down somewhere. Feel free to add any advice!
- I only work on one or two commissions at a time, as I've found it's what works best for me. I may work on a personal costume at the same time, but the commission will always take precedence.
- I do not do hard deadlines, I may work with a loose one. Please let me know of a timeframe when ordering, not a few weeks beforehand. I find these costumes to be more like artwork, and they turn out better when I'm not rushed.
- I do not do rush orders. If something is close to a deadline and needs to be express shipped, the buyer will have to pay the extra amount in advance.
- For commissions over $100 I require 1/3 up front, 1/3 once the head is done, and the last 1/3 once the costume is completed. The first 1/3 is non-refundable once materials are bought.
- I only do business with adults, 18 and older. If you are under 18, your parent may contact me and we can possibly work something out.
- I normally ship with USPS or UPS, and I'm willing to ship overseas. I do require that you pay for shipping, and I will always include tracking and insurance if possible.
- Each costume comes with a 60 day warranty against defects due to my mistake(Things like popped seams, loose claws/pawpads/teeth). If the damage is deemed user made, I am willing to fix it for a fee. If a costume is sent back to me dirty I will add on a cleaning charge. I do not mind repairing my own work at a cost!
- Things that will void the warranty: Alterations to the costume not done by me or approved by me, improper use, storage, or cleaning of the costume.
- I work in a 100% smoke free area. I do own pets, and although they are not allowed in my workroom whatsoever, there may be fur that follows me out.
- After completion of your commission, you need to pay in full as soon as possible. I will keep your suit in storage for up to 6 months, but will charge of fee of $10 a month for storage. After 6 months I will refund what you have paid, minus the first 1/3 down payment and storage fees and have all rights to resell the costume piece.
Last revised 7/3/2014