A Verizon Tale

[g_reaper]

I've had a cast on my arm AND removed from my arm in the time it's taken for Verizon to fix the wire hanging to the ground in my back yard

Comments

[el_jefe59]

Those damned phone companies are hell to deal with, aren't they?

[g_reaper]

Maybe he could get a job at that beeeeeping fast food drive-thru outside my window.

The little beeeeper.

[kittyspike]

*frowns while reading Grim's story*

*continues to frown after finishing*

What would he have said if you'd brought Jesus into it I wonder....

[g_reaper]

Christ, I don't know.

(Just kidding!)

[kittyspike]

LMAO. For reals.

[sternwieser]

Verizon seems to hire some... damn interesting people.

[g_reaper]

The h3ll you say...

[nuveeena]

I think you showed a LOT of self control. My head would have exploded not long into that phone call.

[g_reaper]

And guess what happened when I got home? There was a message on my machine stating that a technician had come out and fixed my phone. The wire was still laying in my yard, but my phone which was working anyway was now repaired.

It gets better. Wait for it.

I called them back and explained the story aGAIN. They put in another work order for Thursday and promised thatthe correct tech would be sent with the correct information to fix the wire.

Here it comes.

Five minutes later our phone stops working.

No, really. Our phone is now out of service again. It appears that the tech who "fixed" our phone today, "fuxed" it instead.

I called on my cell and I now have TWO (count 'em, 2) service calls out for Thursday. This makes a total of seven service calls for something that should have been handled in one.

Maybe I should move somewhere with actual customer service. Like Afghanistan.

[crystalgee]

Yow.. someone needs customer service skillz..*boggles* Sorry you had to deal with that stupidity.

[g_reaper]

Should I kill my landline?