[the oh so convenient accidental video]
[So, Germany's on the phone, staring at a computer screen and looking angrier by the second]
Okay. Have you turned on your printer now? NO, DON'T TURN IT OFF.
[facepalm]
Turn it back on. Yes, that little button with the circle and the line. The one right next to the word 'On,' that you just pressed. Yes, the same button turns it both 'on' and 'off.' Good. Okay, is there a light on?
...
No, we're not trouble shooting the desk lamp. Is printer emitting any sort of light?
..........
DO YOU EVEN HAVE THE PRINTER PLUGGED IN?!
...
[Deep breaths. Must. Calm. Down.]
Okay, now connect the printer to your computer with the blue cable. Yes, it's color coded. No, you can't plug it into the green slot because it looks prettier that way.
...
...........
.................What do you mean you don't have a computer?
...
....Excuse me for a moment.
[Mutes the phone, and looks around for something to blitzkrieg]
Okay. Have you turned on your printer now? NO, DON'T TURN IT OFF.
[facepalm]
Turn it back on. Yes, that little button with the circle and the line. The one right next to the word 'On,' that you just pressed. Yes, the same button turns it both 'on' and 'off.' Good. Okay, is there a light on?
...
No, we're not trouble shooting the desk lamp. Is printer emitting any sort of light?
..........
DO YOU EVEN HAVE THE PRINTER PLUGGED IN?!
...
[Deep breaths. Must. Calm. Down.]
Okay, now connect the printer to your computer with the blue cable. Yes, it's color coded. No, you can't plug it into the green slot because it looks prettier that way.
...
...........
.................What do you mean you don't have a computer?
...
....Excuse me for a moment.
[Mutes the phone, and looks around for something to blitzkrieg]