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[genevra]

http://www.consumerist.com/consumer/aol/the-best-thing-we-have-ever-posted-reader-tries-to-cancel-aol-180392.php A stunning example of AOL customer service.

Comments

[caitirin]

oooh I can't wait to hear this! Maybe when Voldemoron goes to lunch!

[hellziggy]

At work, can't listen yet.
Is this the one where the aol dude asks to speak to the guys dad, and where he tells him that cancelling aol would be the worst thing he could do? Or is it a new one?

[genevra]

That's the one.

[akdar]

Makes me want to set up something so we can record calls to customer service. hehe.