After yesterday, I've had it with Satan's Factory. They actually pulled the bullshit of threatening me, over their fucking worthless store credit cards. So, I decided "screw it," and didn't ask *anyone* if they'd like one of those worthless cards.
When the Chase Bank bitch showed up and told us, "Your sister store, selling shoes across the foyer, they got two card applications in five minutes." I totally schooled her on the fact we DON'T SELL SHOES HERE, we are a DIFFERENT STORE ENTIRELY -- and then I reamed her ass about the fact we cannot compete with perks given by AmEx, VISA, or MasterCard. She started to pop off with her twerpy, chirpy voice again, but I told her to BITE ME and walked away.
I then went into the bathroom and it was like it always is -- musical stalls. You have to find the ONE stall that doesn't have a seat covered in feces or splashed heavily with urine. The ladies room always looks like something from a Third World country and they sure as hell don't pay me enough to clean it. Let Foster the meth whore do it herself, since she's driven away TWO janitors and won't provide enough hours to hire anyone else. The demographic who uses the toilets most? They have a habit of throwing their used toilet paper and paper towels (filthy paper towels) on the floor.
Another thing about our demographic is that they're from a Middle Eastern country that's heavily into barter and they expect us to give them everything at *more* than the 50% discount already marked in plain sight. They love to bring in $100 dollar bills -- many of them fakes -- expecting us to break them for a $2.99 purchase, which they'll then return. I've been refusing to do it. I only have a set amount in my register, and I'm not going to play National Bank of the Third World for their benefit, especially since they don't ask -- they demand. It doesn't work with me, and if you think I'm biased for not placating them, fine. I really don't care what other people think of me, no shocker there.
They also like to put a dink in merchandise, then bring it up and demand a discount. First, I heard the merchandise being damaged, I saw the way they tried to conceal what they did, and no I won't be asking an Assistant Manager to discount it. We sell damages, irregulars, overstocks and unsaleable merchandise from a variety of major stores and suppliers. It's not supposed to be perfect, which is why it's at least 50% off full retail.
A customer messed with the corner on something yesterday, came up and demanded a discount and I refused. I saw she'd done the damage herself and I wasn't about to give in. If she'd been nice to me and treated me like a human being, I could have bypassed the AM and given her 10% off the lowest price. People in the store are actually starting to learn that if they approach me courteously, I have the ability to help them.
In the meantime, I've filled out 10 online applications today. Meth Head chopped my hours to 11 -- like she did to a lot of my coworkers, because she's bringing in all new people as was her plan all along. (She was really vocal about it a few months ago.) More coworkers are leaving in droves -- almost all of my friends there have left for better jobs and more hours. It's to the point where they know I'm not happy, I'm tired of faking being nice to everyone, and I'm tired of having to write every transaction into a book when I'm trying to move a cash line of ten people by myself. (The new people are supposed to be cashiers, but she's hiring a bunch of bonafide *stoners* who are barely coherent enough to do their job, let alone train for ringing cash.)
Most of all, I just want a clean toilet to use when I'm on break. I don't think that's too much to ask.
We were told we'd have problems with our demographic, but they're far exceeding what anyone at Satan's Factory ever expected.