Sorry, what I really mean is, have you guys been taking the brunt of this? Catching a breath? Meal breaks? Do you have ringing ears from non-stop customer calls?
HA! I already got questions from agents who had calls about it... saying if we can honor the same airfare they paid through either ATA or American... since management said we're not, I also had to say we're not... which sucks, but oh well.
But eight times out of ten, we have the cheaper fare... which is shocking... :-P
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Sorry, what I really mean is, have you guys been taking the brunt of this?
Catching a breath? Meal breaks?
Do you have ringing ears from non-stop customer calls?
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But eight times out of ten, we have the cheaper fare... which is shocking... :-P
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