iPhone upgrade saga

Jan 17, 2011 17:46

So, in mid-December I broke down and ordered a new iPhone online. I still have the first generation iPhone and I decided it was time to have an iPhone 4. ( here's where things go awry.... )

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Comments 18

gregmce January 18 2011, 01:03:34 UTC
Wow, that's maddening. Ugh. Well done (and by that I mean not at all), FedEx and AT&T...

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hockeyfag January 18 2011, 01:12:18 UTC
I love my android.. I'm on my 3rd android device :)

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kyleholl January 18 2011, 01:20:22 UTC
Okay, so while this is sit-com worthy hysterical, why not just tell AT&T that because they're unwilling to help you and waive the upgrade fee that you're going to switch to Verizon. Usually, they will jump through rings of fire to retain your business.

And if they still say FU - then switch and never look back :)

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grubbybastard January 18 2011, 01:24:14 UTC
I noted while on the phone with them today that they were in imminent danger of losing my business, and the woman acknowledged that and confirmed (after putting me on hold for another 10 minutes) there was still nothing she could do but open a grievance case on my behalf, which would be responded to within 72 hours.

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kyleholl January 18 2011, 01:26:42 UTC
c-ya AT&T! :)

Seriously, that's absurd. Though, really... they're just following their policies and FedEx should be maimed.

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grubbybastard January 18 2011, 01:25:53 UTC
I failed to bring up that I was director of IT for a 300+ workstation division at the University of Colorado and that they were creating a sense that I am unable to trust Apple to select reliable business partners.... :(

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raptorboy January 18 2011, 01:20:23 UTC
Love my Droid. And the good IPhone apps are making their way on Droid gradually. I have the option to switch to the IPhone when it comes out, but I won't because I love the droid.

(Notification bar for the win)

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grubbybastard January 18 2011, 01:24:50 UTC
I don't think I've ever been to a notification bar? Are the drinks expensive?

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kyleholl January 18 2011, 01:28:24 UTC
WIN!!!!!!

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kishenehn January 18 2011, 01:24:33 UTC
I am a huge Mac fanboy, and there are no fewer than 5 Mac computers in my house at the moment.

But my smartphone is an Android, and I absolutely love it. No desire at all to get an iPhone.

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