Day 22 - Something that upsets you, in great detail
**Work.
I know I've been hammering away at this point but the project that I am currently working saps my will to live. The system is a poorly built cheap piece of shit - for example, we have the main system to view the account - which does not break down the balances by current/past due. To get that info, you need to look at the bill. To look at the bill, you have to log into another system. Did I mention that the lag time on these systems is horrible? So you have someone on the phone and the system is just dddddddddddrrrrrrrrrrrrrraaaggggggggggggggiiiiiiiinnnnngggggggg. I even failed a call monitor because the customer had to ask more than once for info - MAKE THE SYSTEM ACTUALLY WORK AND I CAN DO MY JOB PROPERLY, A'IGHT? The company has yet to figure out queue management in any way - without going into all the ways that they fuck it up, for a long time we would have 200+ calls in queue all damn day. We are expected to have basically zero time between calls. Just keep punching them out. And then the customers - I've done customer service a long time and I'm really good at it. I can soothe the irate, explain to the slow and elderly but these people ...they would make Mother Theresa call them fucking cocksuckers. I just got off the phone with someone who called me a bitch because I have to verify identity. I get sworn at because people refuse to take responsibility all the ding dong day. And they are a bunch of interrupting motherscratchers as well - we joke that we need a button on the keyboard that sends a educational electric shock through the phone.
**Shitty Parents.
When did letting your child act like an meth crazed poodle become acceptable? In our complex, there are few parents who even keep an eye on their kids, much less tell them that certain behaviors are unacceptable. Running around screaming at the top of their lungs, fighting, throwing sticks and bottles at cars in the parking lot, getting the sticks by stripping every tree of branches, banging on people's doors...I know that kids will be kids but that's why you watch them and tell them to knock off the dumb shit. You set boundaries instead of letting your wall-eyed fetal alcohol syndrome bastards run wild and free.
**Selling things on Craigslist.
If it wouldn't get the ads flagged, I would love to put a little logic puzzle or reading comprehension test on them. Only correct answers get a reply. I get so frustrated that people don't read the goddamned ad or think just because it's CL, they can offer basically nothing. We're selling a truck and have it listed @ 7500.00 - people were asking if we'd accept 5000. No, but I can sure accept hitting the Delete key! When the ad states to call a specific number for more information (I'm placing ads for a friend as well), why the fuck are you emailing me? If you
want someone to explain things to you, that costs extra! And if we *do* give
you a number to call, use some goddamn common sense and have some common
fucking courtesy. Do not call us after ten pm, cheesedick. If my phone rings
after ten pm, you better be related to me by blood and someone better be
clinging to life or dead. Red needs her sleep!
*bows*