We sent the machine they DIDN'T repair--not EITHER problem--back to the shop again. WHY do we have to send a Gateway machine to Acer? That's like having problems with a Ford and sending it to Fiat. Anyway, Acer sent an email confirming that they received the machine. But they haven't returned it to us, so we called. And guess what? "No record of
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now point me at a laptop to buy. please no acers.
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