I had a customer tonight who was very angry when I called his medium cup of coffee a "grande". I realize some people aren't used to the size names at Starbucks, so I figured he was just confused, so I then handed it off to him calling it a "medium". However, he then launched into a speech about using foreign words in the United States and how un-
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OK, so it's not quite the same, but it did make me want to spit in his triple grande mocha.
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