mountain climbing and stair climbing. not getting there yet.

Aug 27, 2010 17:20

So, following the accessibility fail of wednesday at Tisowednesday: Tweet a direct question to @tisoonline. Get no response ( Read more... )

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ratmist August 27 2010, 16:58:08 UTC
Bollocks. Absolute bullshit.

As much as the kneejerk reaction I have to the idea of staff members of Tiso bringing you their overpriced shit kind of amuses me, I know if it were me, I'd feel angry and humiliated. Singled out for different treatment. Etc.

I do not believe they're compliant with the law. I just don't know what anyone can do to make them fix that. Contact a disability charity that has been targeting this issue, and maybe get them to respond too? I dunno.

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momentsmusicaux August 28 2010, 11:19:23 UTC
"ensured that all staff are trained"

They clearly are not if they don't understand the meaning of the word 'accessible' in this context.

I'd keep up the complaints on both that and 'same level of service'.

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