As much as the kneejerk reaction I have to the idea of staff members of Tiso bringing you their overpriced shit kind of amuses me, I know if it were me, I'd feel angry and humiliated. Singled out for different treatment. Etc.
I do not believe they're compliant with the law. I just don't know what anyone can do to make them fix that. Contact a disability charity that has been targeting this issue, and maybe get them to respond too? I dunno.
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As much as the kneejerk reaction I have to the idea of staff members of Tiso bringing you their overpriced shit kind of amuses me, I know if it were me, I'd feel angry and humiliated. Singled out for different treatment. Etc.
I do not believe they're compliant with the law. I just don't know what anyone can do to make them fix that. Contact a disability charity that has been targeting this issue, and maybe get them to respond too? I dunno.
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They clearly are not if they don't understand the meaning of the word 'accessible' in this context.
I'd keep up the complaints on both that and 'same level of service'.
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