I have been without a computer for a week and it totally sucks. Water was spilled on my keyboard and half of the board won't type. Dell sent me a new keyboard, but it is still the same. I assume that water got inside and that I need a new part, I don't think I need a new laptop because if the water had completely damaged the system, then my
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My name is Mike, I’m a Technical Analyst located at Dell corporate headquarters in Round Rock, TX. I’m part of an internet outreach team developed to interact with the online community regarding technical questions and issues that customers face with Dell products. I read your post and wanted to make sure that you were able to get everything fixed. If you are having any trouble or have any questions or comments for me you can reach me at customer_advocate@dell.com with this topic in the subject line, ATTN: Mike B. (Water on the keyboard), and I’ll get back to you ASAP. I hope you are feeling better as well!
Thank you,
Mike.
Dell customer advocate
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