on the New England disposition

[hydrobromic]

My one preserving beacon of hope for living in this friendless and logistically-complicated state was my shiny emerald-green Schwinn Suburban. I bought it from a kindly old lady on my first day in CT, and dropped it off at a local bike store to be serviced. Never have I dealt with a cuter or less friendly attendant

Comments

[dragonladyflame]

Yes! This is an easy mistake to make. I myself find that when I'm upset about customer service and act bitchy I get very little (backed up by my own tendencies to be an asshole to bitchy customers ...), but when I'm friendly and nice and let it show that I'm sad rather than angry, it makes things much more OK and worky!

[agnoster]

Modded up!

(Seriously though, this is basically my plan of attack with people who probably have to put up with a lot of shit from customers, and are likely to respond favorably to someone who treats them with understanding and like... well, a human being.)

[gitanoamericano]

Ha, my perspective over here in Palestine is so the opposite. For my own sanity, I lay low as much as possible, but nothing gets done without hassling people over and over again. Our internet goes down constantly and every time we call the dude and complain! Same with water. Like you never get rude, but you definitely have to make your displeasure known