I'm not certain, but I would actually go to Apple/AT&T first and simply ask them whether you should cancel T-Mobile before or after the number port request. I think there's the potential for hassle either way. Cancel before port could cause problems with the port. Cancel after port could cause problems with ETF at T-Mobile.
I'm not as up on this 'cause I've basically been on Verizon since this whole number portability option came up.
1. called Fido to verify that my ECF would be waived, as per specific stipulations that aren't important here.
2. went to Rogers, signed up for a new account WITH number port. it was active in a few hours.
3. my final Fido bill arrived a few weeks later, all fees waived as they should have been. (e.g. my account was automatically closed when the port went through, since having zero phones on the account made it automatic)
now, the only difference here is that Fido and Rogers are the same company, but different entities (think: the brief ATT/Cingular thing). so they sort of "knew" what was going on.
if i were you, i would NOT deal with a standard CSR at t-mobile, and would instead call their retentions number directly, stating your intentions and legal right to terminate without ECF. i only recommend this since they usually know what they're doing much more than a standard CSR. (i guess you could also call regular support, 800-937-8997, and make SURE they put a valid note on your account and confirm that they did)
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I'm not as up on this 'cause I've basically been on Verizon since this whole number portability option came up.
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1. called Fido to verify that my ECF would be waived, as per specific stipulations that aren't important here.
2. went to Rogers, signed up for a new account WITH number port. it was active in a few hours.
3. my final Fido bill arrived a few weeks later, all fees waived as they should have been. (e.g. my account was automatically closed when the port went through, since having zero phones on the account made it automatic)
now, the only difference here is that Fido and Rogers are the same company, but different entities (think: the brief ATT/Cingular thing). so they sort of "knew" what was going on.
if i were you, i would NOT deal with a standard CSR at t-mobile, and would instead call their retentions number directly, stating your intentions and legal right to terminate without ECF. i only recommend this since they usually know what they're doing much more than a standard CSR. (i guess you could also call regular support, 800-937-8997, and make SURE they put a valid note on your account and confirm that they did)
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