The Office
I don't really get to excerise my right to be an asshole very often, but when I do, it's pretty satisfying.
Phone conversation I had this morning (guy was transferred to me after talking to an account rep):
J - Good afternoon, this is Jason.
Guy - Uh, yeah, I'm calling to ask what operations you have in Florida?
J - We have two locations that we operate in Fort Lauderdale, sir. Why do you ask?
Guy - Uhm, do you know how staffed-up they are?
J - I really couldn't answer that sir, I can give you contact numbers for the locations and you can talk to the managers there.
Guy - Well, I work for AAA parking right now--you know them?
J - Yes, sir, I do.
G - K. Well, they want to do some restructuring, and they've asked me to relocate, which I don't want to do.
J - OK.
G - And, I heard some good things about your company, and--well, I know your website's under construction, but--I mean I'm only 15 minutes away, I live in Miami right now.
J - Thank you sir... so, would you like the numbers for our locations?
G - Well, what kind of positions would they be hiring? I'm a regional director now.
J - So, you're saying you'd like to be hired as a manager?
G - Yeah.
J - OK, that we do not do. We never hire outside managers, we only promote from within. It's one of our core philosophies, and it's something that we don't intend to compromise. All of our employees are hired as associates, and they're welcome and encouraged to pursue advancement, but, as I said, we do not hire outside managers.
G - Well, I have a lot of experience in the parking business.
J - I understand that, and if you worked for us, that would definitely factor in to any decisions about your potential for advancement. But our policy is very firm, and frankly it happens to be one that I agree with.
G - So--I can't send you my resume and apply for a manager position?
J - Well, you can send me your resume, but I'm not directly involved in any hiring process, and as I said, we don't hire managers. You'd have to apply directly to one of our locations as an associate.
G - But I have a lot of experience in parking.
J - Sir, I appreciate your enthusiam, really, but it's not a question of your experience, we're not going to violate our policy.
G - What about a position like the one I have now with AAA?
J - And that position is?
G - I'm a regional director.
J - Sir, I'm sorry but there really isn't a possibility of that happening.
G - What if I sent you my resume?
J - There's no way I or anybody else who works here is going to consider you for an area manager position.
G - Why not??
J - Well for starters, we don't have any area positions open. And even if we did, we have several in-house candidates in mind already.
G - So I can't, uhm...
J - No, you can't. Sir, area manager positions don't open up every day.
G - Hey! that doesn't mean you can't--
J - There's no way we're going to shaft some of the managers who have been working for us for 8, 10 years, just because you gave us a call telling us you have a lot of experience working for one of our competitors.
G - Well, they would understand, wouldn't they, I mean, I have more experience than them...
J - You don't know that. And that doesn't change the fact that we've never hired outside managers, and that's not going to change anytime soon.
G - What kind of policy is that?
J - Our policy, sir.
G - That's kind of crazy when you think about it.
J - Regardless, I have no intention of compromising one of our core philosophies for you, sir. How do you think our associates would feel if we've sold them on their ability to advance in this company, then to go back on our word for you and your experience?
G - Now that's uncalled for. I just want to know if I could have a manager job. Remember, I have a lot of experience.
J - Maybe. But the answer is still no. With all due respect, sir, you'll have to take your experience somewhere else if you're looking for a manager job right away.
G - Fine.
J - Good luck.
G - *click*
J - aaaaaaaaahhhh......
(I started this entry at about 11:00 this morning -- about five hours ago -- and just finished it after running all over the place and dropping in at odd intervals. lulz.)
Phone conversation I had this morning (guy was transferred to me after talking to an account rep):
J - Good afternoon, this is Jason.
Guy - Uh, yeah, I'm calling to ask what operations you have in Florida?
J - We have two locations that we operate in Fort Lauderdale, sir. Why do you ask?
Guy - Uhm, do you know how staffed-up they are?
J - I really couldn't answer that sir, I can give you contact numbers for the locations and you can talk to the managers there.
Guy - Well, I work for AAA parking right now--you know them?
J - Yes, sir, I do.
G - K. Well, they want to do some restructuring, and they've asked me to relocate, which I don't want to do.
J - OK.
G - And, I heard some good things about your company, and--well, I know your website's under construction, but--I mean I'm only 15 minutes away, I live in Miami right now.
J - Thank you sir... so, would you like the numbers for our locations?
G - Well, what kind of positions would they be hiring? I'm a regional director now.
J - So, you're saying you'd like to be hired as a manager?
G - Yeah.
J - OK, that we do not do. We never hire outside managers, we only promote from within. It's one of our core philosophies, and it's something that we don't intend to compromise. All of our employees are hired as associates, and they're welcome and encouraged to pursue advancement, but, as I said, we do not hire outside managers.
G - Well, I have a lot of experience in the parking business.
J - I understand that, and if you worked for us, that would definitely factor in to any decisions about your potential for advancement. But our policy is very firm, and frankly it happens to be one that I agree with.
G - So--I can't send you my resume and apply for a manager position?
J - Well, you can send me your resume, but I'm not directly involved in any hiring process, and as I said, we don't hire managers. You'd have to apply directly to one of our locations as an associate.
G - But I have a lot of experience in parking.
J - Sir, I appreciate your enthusiam, really, but it's not a question of your experience, we're not going to violate our policy.
G - What about a position like the one I have now with AAA?
J - And that position is?
G - I'm a regional director.
J - Sir, I'm sorry but there really isn't a possibility of that happening.
G - What if I sent you my resume?
J - There's no way I or anybody else who works here is going to consider you for an area manager position.
G - Why not??
J - Well for starters, we don't have any area positions open. And even if we did, we have several in-house candidates in mind already.
G - So I can't, uhm...
J - No, you can't. Sir, area manager positions don't open up every day.
G - Hey! that doesn't mean you can't--
J - There's no way we're going to shaft some of the managers who have been working for us for 8, 10 years, just because you gave us a call telling us you have a lot of experience working for one of our competitors.
G - Well, they would understand, wouldn't they, I mean, I have more experience than them...
J - You don't know that. And that doesn't change the fact that we've never hired outside managers, and that's not going to change anytime soon.
G - What kind of policy is that?
J - Our policy, sir.
G - That's kind of crazy when you think about it.
J - Regardless, I have no intention of compromising one of our core philosophies for you, sir. How do you think our associates would feel if we've sold them on their ability to advance in this company, then to go back on our word for you and your experience?
G - Now that's uncalled for. I just want to know if I could have a manager job. Remember, I have a lot of experience.
J - Maybe. But the answer is still no. With all due respect, sir, you'll have to take your experience somewhere else if you're looking for a manager job right away.
G - Fine.
J - Good luck.
G - *click*
J - aaaaaaaaahhhh......
(I started this entry at about 11:00 this morning -- about five hours ago -- and just finished it after running all over the place and dropping in at odd intervals. lulz.)