"RBC Music. This is Jef. How may I help you?'
"Where are you located?"
"1160 Blalock."
"Can you give me directions?"
"No problem. Where are you coming from?"
"I'm coming into town from I-10"
"OK, just past Gessner is the exit for Blalock..."
"I KNOW WHERE BLALOCK IS!"
"OK... well we're about a quarter of a mile North of Blalock on the right."
"Well I just
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