two things:
1. this made me cry. i won't lie.
2. Verizon to Jen: LOLPUNK'D.so regarding my lost/stolen cell phone, I called today to get a new phone, which, as those of you playing at home may recall, I should have been able to do this week. however, I was told that A) my cell phone is not suspended anymore and hasn't been for about a month,
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