What happened? I know I had difficulty getting my motherboard replaced when it got zapped but that was mostly cause the reps were in the Phillipines. The guy that came to my house was great.
they lied to me about financing. They tell me that I have 0% interest for 12 months, so I planned to pay $100 a month to have it paid off. Well, the first bill, it says nothing about a finance charge, the second bill gives me a $45 finance charge from this and last month. Basically they deferred the charge from the first bill so that I couldn't return the computer (because of their 21-day return policy) for full price. Now they tell me that I can either accept the plan (that they LIED about), or return my computer and printer with a 20% restocking fee (aka $200). And of course when I call customer service, there's no way that I can speak to an AMERICAN, it was like trying to complain to BORAT. grrr
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