Look, I know how hard it must be to run a freaking rail network. I mean you struggle to keep trains clean, on time, and safe. But there is no excuse for the way you treat customers. I have listed a few ways that your rail system could be made better
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I had to catch a train to the airport, from some place (one or two stops away from strathfield) and even though i'm a consession, it cost me over $10 one way! I hate that you have to pay so much just because it's the airport!
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My friends mum thought she'd drop us off at the airport (because her sister was flying back) and the ticket cost over $10 because it was the airport, whereas it would have cost about $1.70 if we got on the train 1 station later. grrrr.
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Though a good friend is actually becoming a train driver (he's still in training. hehehehe). He cares about what he does, and it actually takes quite a bit to simply move a train along the tracks.
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