Tester etiquette

Mar 26, 2009 11:05

I try not to post while grumpy, but sometimes, it helps to write something out, get it over with, and then move along. This is one of those posts ( Read more... )

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mdf356 March 26 2009, 21:08:04 UTC
I've been trying to spend more time doing two things when I communicate.

(1) use more words, to make sure I fleshed out the idea fully instead of leaving all kinds of things left as unspoken assumptions. I got tired of cryptic emails and comments from other people and having to ask for clarification, so I try not to do it myself.

(2) use non-antagonistic phrasing. In code reviews this often meant passive voice; instead of "you did this silly thing here", something like "the code is doing some silly thing". Also to put friendly caveats in my phrasing, like "I think [foo]" or "To my recollection [bar]", or "it appears [baz]", rather than declaratives like you got.

The other advantage of #2 is that it's harder to be wrong when all I said was that I thought something or it appeared so to me. :-)

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jonobie March 26 2009, 23:41:41 UTC
Definitely good tips. I do #2 a lot for that same reason. :)

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