Brain goes blah
So yesterday I was super excited because I did get my package from FedEx (they caught sister on her way out after feeding the cat's lunch) unfortunately I didn't get a chance to play with my boxes contents as animal care duties prevented me from doing so when I got home from work.
I have thus decided should I ever have animals of my own they need to be really low maintenance.
For a dog a doggy door would be necessary because I hate having to wait for the dog to finish her business especially because before or after doing so she decides she needs to sniff every blade of grass just to be sure is smells the same as last time she was out. Also half the time on the way back in the house she decides she wants a swim so then I have wet smelly dog to deal with.
For cats I would defiantly want a self cleaning litter box. Also cats would either need to eat dry food or have multiple bowl sets because hand washing their bowls for every meal is getting tiresome. Also need to see about getting them cat furniture as I liked having my sisters cat's food bowls up high on it as I didn't have to keep a constant look out for the dogs face in the cat's food bowls and did cause a sinus headache to get worse bending down to get the bowls
F-you sinuses you need to drain and get over this damn cold because this is BS that I'm getting pissy about having to bend down for things because it makes my head hurt
I think down the line I would not have so many issues watching the animals but as the cats have only been in the house for about 3 weeks I still don't trust the dog 100% with them. She gets really excited and want to play with them when they clearly are not interested, and I don't trust that she wont play too rough. But I feel really guilty penning all or some of them up the whole time my parents are gone so instead of doing my own thing after work this week I have sat in the living room watching the animals to make sure the dog doesn't get out of hand and that the cats aren't getting into things they shouldn't be and I've reach the point of being irritable because I have not had time to actually relax and do my things because I am constantly worrying about the animals.
And all of this further solidifies my belief that children are not for me because if watching animals for 10 days is enough to drive me mad a child for 18 years is out of the question.
Okay that's out of my system back to FedEx. So Tuesday I had spoken to representatives three times. The first two getting info about package status/why I couldn't pick it up at the local service center etc. The third time was to find out my options since doggy snacked on the door tag after I had signed it and it fell off the door. I was still very much annoyed with them so I emailed them expressing my dissatisfaction with their recent service. I am actually please with their response as it felt genuine and is not patronizing (I actually would have been pissed if they made me some kind of offer for discount of free service or something)
Here was my email to them:
>>To whom it may concern,
My past two experiences using FedEx to receive orders from online vendors has left me with a poor taste in my mouth regarding expectations of service.
My last orders receipt was delayed because my package was delivered to the wrong address which is understandable mistake.
However the circumstances of my current orders delay is unacceptable. The package was delayed because I was not home to sign for it (which is understandable and acceptable) however the fact that I may not pick up my package today from the local FedEx Service Center because my delivery was contracted out to some other service is unacceptable.
When I choose FedEx as a shipping option I expect to either have my package delivered or have my package available for pick up at the end of the day after the unsuccessful delivery attempt so that I may deem whether to pickup the package myself or wait for delivery the following day. I do not appreciate that my patronage is betrayed to another company and my package held by said unknown company without having an option for me to retrieve my package should I so desire.<<
I received an automatic response less them 5 minutes after sending this and the actual response 45 minutes later. I'm fairly sure it's a standard canned response but it made me feel a little bit better because if reads like they genuinely care and that my complaint was valued and will be considered to better their service.
>>Thank you for your comments. We greatly appreciate that you have taken the time to write and share your concerns. This allows us a valuable opportunity to examine and correct possible deficiencies that cause customer dissatisfaction.
I deeply regret that the service you received has failed to meet your expectations of excellence. FedEx is genuinely concerned with providing the highest quality service possible.
I hope you will continue to allow us the opportunity to handle your global shipping needs. We look forward to serving you more satisfactorily. <<
I have thus decided should I ever have animals of my own they need to be really low maintenance.
For a dog a doggy door would be necessary because I hate having to wait for the dog to finish her business especially because before or after doing so she decides she needs to sniff every blade of grass just to be sure is smells the same as last time she was out. Also half the time on the way back in the house she decides she wants a swim so then I have wet smelly dog to deal with.
For cats I would defiantly want a self cleaning litter box. Also cats would either need to eat dry food or have multiple bowl sets because hand washing their bowls for every meal is getting tiresome. Also need to see about getting them cat furniture as I liked having my sisters cat's food bowls up high on it as I didn't have to keep a constant look out for the dogs face in the cat's food bowls and did cause a sinus headache to get worse bending down to get the bowls
F-you sinuses you need to drain and get over this damn cold because this is BS that I'm getting pissy about having to bend down for things because it makes my head hurt
I think down the line I would not have so many issues watching the animals but as the cats have only been in the house for about 3 weeks I still don't trust the dog 100% with them. She gets really excited and want to play with them when they clearly are not interested, and I don't trust that she wont play too rough. But I feel really guilty penning all or some of them up the whole time my parents are gone so instead of doing my own thing after work this week I have sat in the living room watching the animals to make sure the dog doesn't get out of hand and that the cats aren't getting into things they shouldn't be and I've reach the point of being irritable because I have not had time to actually relax and do my things because I am constantly worrying about the animals.
And all of this further solidifies my belief that children are not for me because if watching animals for 10 days is enough to drive me mad a child for 18 years is out of the question.
Okay that's out of my system back to FedEx. So Tuesday I had spoken to representatives three times. The first two getting info about package status/why I couldn't pick it up at the local service center etc. The third time was to find out my options since doggy snacked on the door tag after I had signed it and it fell off the door. I was still very much annoyed with them so I emailed them expressing my dissatisfaction with their recent service. I am actually please with their response as it felt genuine and is not patronizing (I actually would have been pissed if they made me some kind of offer for discount of free service or something)
Here was my email to them:
>>To whom it may concern,
My past two experiences using FedEx to receive orders from online vendors has left me with a poor taste in my mouth regarding expectations of service.
My last orders receipt was delayed because my package was delivered to the wrong address which is understandable mistake.
However the circumstances of my current orders delay is unacceptable. The package was delayed because I was not home to sign for it (which is understandable and acceptable) however the fact that I may not pick up my package today from the local FedEx Service Center because my delivery was contracted out to some other service is unacceptable.
When I choose FedEx as a shipping option I expect to either have my package delivered or have my package available for pick up at the end of the day after the unsuccessful delivery attempt so that I may deem whether to pickup the package myself or wait for delivery the following day. I do not appreciate that my patronage is betrayed to another company and my package held by said unknown company without having an option for me to retrieve my package should I so desire.<<
I received an automatic response less them 5 minutes after sending this and the actual response 45 minutes later. I'm fairly sure it's a standard canned response but it made me feel a little bit better because if reads like they genuinely care and that my complaint was valued and will be considered to better their service.
>>Thank you for your comments. We greatly appreciate that you have taken the time to write and share your concerns. This allows us a valuable opportunity to examine and correct possible deficiencies that cause customer dissatisfaction.
I deeply regret that the service you received has failed to meet your expectations of excellence. FedEx is genuinely concerned with providing the highest quality service possible.
I hope you will continue to allow us the opportunity to handle your global shipping needs. We look forward to serving you more satisfactorily. <<