First of all, let me just state that if any of you are active Ebayers, and you think about purchasing anything from a user named "altezzajp" -- DON'T. This guy is a complete jerk and his business tactics are incredibly shady. He mainly sells computer parts, batteries and the like. Don't buy anything from this guy. Seriously.
About a month ago, I purchased a new battery for my laptop online. You guessed it, Ebay.
Now, I love Ebay. I think it's the cat's meow. It truly is a great thing, as Shawna said, for the bride on a budget. However, this purchase had nothing to do with my wedding, so at least there's that to look back on. Nothing got screwed up for the wedding -- phew. :o)
At any rate, I purchased what I was told was a battery that was compatible with my laptop. The auction even had the Dell logo on it, and I fully read EVERYTHING about it before I even thought about bidding on it. The battery I bid on cost $150+ from Dell themselves, and this one was going for $48 brand new and never opened nor used, according to the description from the seller on the auction.
I plunk down my money and patiently await my new battery. FINALLY, I would be able to fully explore the wireless capabilities of my laptop that have previously been foreign to me because I could never before unplug it from the wall outlet and use it without a cord. This is why I bought the new battery in the first place.
Week one passes, and I'm not too terribly alarmed, but still curious as to what's taking so long. I remember that the seller is from Canada (yes, I know... there's my trouble ;o) ) so I don't think too much more about it.
Two weeks pass, and I still don't have my battery. Two freakin' weeks. Finally a few days later, it arrives in the mail. YIPPPPPPEEEE! I'm so excited! I rush home to install the new battery in my laptop and guess what... it doesn't work. My laptop will not work with the battery... will not work unless plugged into the AC adapter, and begins to flash really angry lights at me. How do I know they're angry, you ask? Because it was also growling at me. It's flashing orange and green lights at me, very rapidly.
So, what do I do? I pull out my trusty user handbook and decide to look up what these lights must mean. According to my Dell handbook, this means the battery is "too hot" to be charged and it suggests I let it cool off before I try to use it. I do this... and it does the same thing. I call Dell, and they inform me that I have bought a bogus battery that is not compatible with my laptop, and, not only that -- if I continue to try to use it, charge it, or if I just leave it in my laptop, it could pose a fire hazard to my laptop and if anything happens, it will not be covered by warranty. Yikes, I say.
I decide to write the guy who sold me the bogus battery a letter explaing all of this and offer him a chance to remedy the situation before I take any adverse action against him. I hear nothing back from him, and meanwhile, the deadline of 7 days has passed for me to dispute the item or any of the terms of sale. I'm figuring I'm screwed. I contact Ebay, and they of course tell me to contact him, to which I inform them that I already have done that, to no avail. A few more days pass... and nothing.
I figure I have just lost $50, and so I proceed to leave him some feedback. In the process of doing this, I discover that he has set up a refund for me in the amount I spent on the battery, but he hasn't said a word to me about it. Nothing! Not even an apology. In perusing his feedback file, I run across not one, not two, but a number of people who he has done this very same thing to. This guy is incredible! So, I decide to leave him a negative feedback -- I think that the other potential customers out there deserve to know that this guy is untruthful in what he sells in his auctions. He will put anything in them to get them to sell, even if it's not true. He will list an item as being "compatible" with what you're looking for just to get people to look at it and buy it. And it works, obviously. There were so many negative remarks about him sending the wrong item or sending something that was not advertised. So, I add to the list.
Now, keep in mind that I have done nothing wrong here. NOTHING. It is my time and my money (refunded, yes, but tied up in a useless transaction for over a month!) and my energy that have been wasted, and I don't take kindly to that.
He then proceeds to leave ME a negative feedback, stating something along the lines of how I'm a bad Ebayer because I still left a negative feedback even after he refunded me my money. Um, hello? I'm the bad Ebayer??? You wasted my time, you effing prick, AND I STILL HAVE NO BATTERY TO SHOW FOR IT!
In addition to leaving a retaliatory negative feedback on me, which was HIGHLY uncalled for... just because I left one for him and rightly so, he THEN proceeds to write me this nasty e-mail that basically says, "WE HAVE FULLY REFUND THE FEE TO YOU AND WE DON'T KNOW WHY YOU LEFT NEGATIVE FEEDBACK TO US. PLEASE EXPLAIN!"
Now I am livid at this point. I am so aggrivated at all of this crap, so I just sit down and click the reply button and come up with this:
"Here is why I left the negative feedback:
First of all, it was a complete waste of my time and energy for this battery
that you advertised as a Dell Inspiron 4100 compatible battery not to work.
I waited over two weeks for the battery to get here, only to have it turn
out to be the WRONG battery for my laptop, and on top of that, if I tried to
use it, it could have damaged my laptop beyond warranty repair.
I truly believe that in today's marketplace you should sell what you
advertise, and advertise what you sell. You, sir, are peddling
untruthful wares to your prospective customers, and you are wrong for that.
I think that people have a right to know that. You say that you're selling one
thing, but sell a completely different thing. That is untruthful.
That is wasteful of my time, energy, and money. I am still
in need of a battery because the one you sent me DID NOT WORK and would
not work with my laptop.
Now, I have to spend MORE time, MORE energy, and yes, MORE MONEY to get the
battery I should have rightfully gotten in the first place without all of
this runaround. I most certainly will NOT be purchasing this battery from
you, or from anyone affiliated with you or your company, and I left negative
feedback because I looked at your feedback history and saw that I was not
the first one you have done this to. Other potential buyers of your
products need to be aware that you are an untruthful seller. I do not want
anyone else to have to go through what I went through, and then have nothing
to show for it -- much like I now have no battery for my laptop.
If you think that my action of reporting you a negative feedback was wrong -- deal
with it. I think that selling customers the wrong items and wasting their
time and money is wrong. I think that being untruthful about your
auctions and listing something as compatible with a number of products when
it isn't -- just to get it to sell -- is wrong.
I will never do business with you again, and I will make sure that everyone
I know, both online and off, on EBay and off, knows of your shady business
tactics."
Grrrr. I cannot believe that he was allowed to leave ME a negative feedback when I did NOTHING wrong here!