So...I'm in the "virtual" waiting room on redenvelope.com, waiting to talk to a customer service rep. I go from about #15 in the queue, finally up to #1...and then finally it's my turn
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They should at least give you some sort of bot to string you along for a bit until a real agent becomes available. That would be pretty funny...an agent giving vague, Eliza-like responses to your responses ("How do you feel about that? Tell me about your mother...")
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