A chap/chapess is coming this afternoon to install the line and modem for fibre optic broadband. When we had broadband installed originally we spent over a week offline because the router was faulty -- something the provider's support team refused to believe -- though the replacement they finally sent has worked perfectly ever since (and served as
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Though there is no reason you should be down more than a day
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My flat is also 1960s-built, and the builders/electricians failed to take account of 21st-century gadgets; the master phone socket is situated on a section of wall with no power sockets at all, so I couldn't use it for a modem without trailing power cords across or through at least one door, and my router and cordless phone live on the bedroom extension. (Also I run my entire home office -- computer and monitor, two printers, and a shredder -- from the one and only socket provided in the second bedroom. As the cord for the 10-gang surge protector goes behind two 2x1m bookcases, I'm in trouble if it ever dies.)
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I want the box in the living room which is first floor and at the back of the house. My provider just sent me an email which said, basically, 'You're installed' - but we're expecting the telephone engineer this PM...
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