"We Never Stop Working For You"

Nov 28, 2005 22:39

I called Verizon Wireless last week to discontinue Mom's service. I explained that she'd had a stroke and would never be using a cell phone again. Customer Service said I'd need to send them a copy of her death certificate. "Uh, she's not dead." CS gasped with embarrassment, apologized over and over, requested that I FAX a copy of the Power of ( Read more... )

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shutterbug93 November 29 2005, 16:36:05 UTC
Grrr... how annoying is that? :[

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