Comments | lionman: Agreed!

lionman

Agreed!

Jul 28, 2004 20:18

So, have you ever worked at a place like this?

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Comments 6

spikedpunch July 28 2004, 18:32:24 UTC

There are days that I have to wonder about things like this...

lionman July 28 2004, 18:35:15 UTC

I wondered if you'd comment about that. Luckily, I've never really had to have a position that was primarily phone support. I do have an account that my company phone is the 24x7 phone support for. Ugh, what a mistake that was. I get calls after midnight, at 5a, and even when I'm on vacation. Grr.

My thought leans more towards the, 'Shut up and reboot.' line of thinking with phone support. I've got more important things to do than stay on the phone all the time. :-/

arian_maral July 28 2004, 19:01:05 UTC

My thought leans more towards the, 'Shut up and reboot.' line of thinking with phone support. I've got more important things to do than stay on the phone all the time. :-/I hear you there brother! 90% of the end-user computer problems I got at work were nothing more than glitches in either the OS or the application. The unrepeatable kind that a reboot clears. Absolutely nothing I can do but tell them to reboot and call me if it happens again ( ... )

arian_maral July 28 2004, 18:51:54 UTC

Yes, yes I have. That was my last job. Their business practices could have generated KILOVOLTS of electricity.

Wow. kyroraz July 28 2004, 20:29:26 UTC

That's how I felt about Evil-Co (the place before the place I work now) ... only replace BUSINESS PRACTICES with COMMON SENSE, and you go it. That place was so evil.... I got stories. Someday, when I don't need references from them, I'll tell 'em all.

banner July 28 2004, 22:43:03 UTC

Yes sadly, and more than once.