If you need training to properly fill out a %$%^&( form to reserve a room or place a simple AV equipment request.....there is a problem here!!!!!!!!!!!
Wow...that's insane. Are the forms just massively complicated? That's not the sort of thing that I can picture requiring "training" beyond, "Here's where the forms are, here's who they go to, here's who to bug if you have questions"--all but the first of which can be on the form itself.
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then again, that process would probably still be simpler than the current one:)
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