Comments | lj_biz: Updates to Omniture on LiveJournal

theljstaff in lj_biz

Updates to Omniture on LiveJournal

Sep 17, 2007 12:25

We’re making a change to the way we've been gathering statistics on LiveJournal and wanted to let you know the plan and details in advance.

Back in January, we announced that we'd start using Omniture SiteCatalyst as the system that lets us dig deeper into how members and visitors use LiveJournal. Back then, we had only used Omniture's tracking ( Read more... )

Comments 806

schmiss September 17 2007, 19:50:17 UTC

Do not want.

It should be opt-in.

No no speck September 17 2007, 19:53:40 UTC

Tell them you want it opt - out

THEN they'll make it opt in.

lelola September 17 2007, 20:52:40 UTC

My thoughts exactly.

giove_dea September 17 2007, 19:52:24 UTC

I've already opted out...but as others have said...this should have been an opt-in type of thing.

how about you kill the admin console tweaks speck September 17 2007, 19:53:01 UTC

and put in a push button.

Right next to the one you need to put up about accepting the new TOS you all haven't written but are "interpreting"/enforcing?

Still need to address many many customer service issues here, in general and most recently to the locked-to-comments post about two staff members in the previous entry, and the total shutdown of communications by the rest of your staff.

Re: how about you kill the admin console tweaks ksol1460 September 18 2007, 21:00:21 UTC

I second this.

azrael2002 September 17 2007, 19:53:07 UTC

So this is what you've been wasting your (and our) time on, rather than, oh, I dunno... WORKING ON WHAT YOU SAID YOU'D BE WORKING ON FOR THE PAST MONTH.

Your grade? A resounding "F MINUS"

stylishbastard September 17 2007, 19:55:14 UTC

You do realise that LJ/6A have different departments working on different things at the same time...right?

redscorner September 17 2007, 20:32:22 UTC

Regardless if the company has any structure, which I don't see much evidence of, they have created a PR nightmare for themselves with everything that's gone on in the last four months. Especially with Barak stepping down as CEO, it would seem to me that any new leadership would put a complete halt on anything that's being worked on and get their entire team to focus on re-gaining the trust of the paying customers they have so recently been spitting on in a continuous pattern. What the commenter above you is trying to say is that there is a very large group of people who are very angry and want some questions answered; however, instead we're getting comments disabled posts with vague wording about the stepping down of the CEO and then this. Nothing has been done to try to fix the very major problems at hand.

stylishbastard September 17 2007, 20:50:17 UTC

Even if they have no structure (which would be unlikely), they still have people who are primarily coders, and people who are primarily policy oriented. I dare say the people who are responsible for the policy document will be the ones liasing with lawyers and the EFF and drafting it and all that...while tasks like this can still go ahead so the site architects can get data with which to work. I don't see how calling a halt on this kind of thing won't speed up work on the policy document.

I am not an apologise for LJ/6A..I just think anger should be focussed properly and sensibly. I would like all the answers you want too. We shall see.

Thread 23

stylishbastard September 17 2007, 19:54:05 UTC

People are being really silly. All this does is track how people access pages..not what they write there. Other websites are far less up front about this kind of thing. In this respect, LJ is probably between a rock and a hard place. By that I mean if they don't disclose this scheme then someone will notice a strange cookie and come out with conspiracy theories etc. If they DO disclose this scheme, then people think it must be a Big Deal when it really isn't as far as I can see.

soleta_nf September 17 2007, 20:00:02 UTC

I think the problem is that the original post doesn't make this clear. Considering that people are already suspicious of LJ, the lack of information on what was being tracked exactly, made me suspicious. Thankfully I saw someone clarify in the comments that the company just tracks page hits, so I'm calming down.

stylishbastard September 17 2007, 20:10:43 UTC

I think the post is pretty clear. They say nothing about doing anything with the content of LJ posts.

The info is right there in the post.

florahart September 17 2007, 21:05:34 UTC

The trouble is, they've made it a policy in all but writing to be unclear and to leave unstated what they actually mean ( ... )

Thread 34