Comments | lotr_online: Help with suscribing?

vanilla_sky320 in lotr_online

Help with suscribing?

Apr 02, 2009 12:07

Sorry if this isn't allowed, but the FAQ section, and their e-mail responses didn't help me much.

I played the 10-day free trial, and decided that I really would like to keep playing. So I went out and bought the Mines of Moria, but when I entered in my bank card information, I received the error of 140000. I know this means that they think its ( Read more... )

Comments 3

koifishkid April 2 2009, 16:19:24 UTC

At this point, I would probably try to reach them by phone:

Call our Account Management team

Speak live with one of our Account Management Representatives via telephone from 4:00 p.m. - 8:45 p.m. ET Monday - Friday by dialing:

781-407-4020.

vanilla_sky320 April 3 2009, 01:41:25 UTC

Thanks. They did get back to me tonight. It appears that I have to talk to my bank to verify that my billing address is accurate.

Thanks again for the information!

lupini April 2 2009, 16:21:59 UTC

Yes, try calling. They had a major problem the last few days with the datacenter move, and are probably not getting to emails very promptly.