In 2003, 18-year-old Michael Watt walked into a health food store in Uttoxeter, England, pulled out a knife, and demanded money. The sole employee, 48-year-old Lorraine Avery, refused. "I thought, 'He's not having our money, I've worked hard for it.'" She looked for something to hit the thief with, but couldn't find anything. So she grabbed an
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