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[maartje]

Some of you may recall my endless stream of computer trouble ever since I got bad computer-karma for splitting up with a 'speaker to machines' (and taking the computer he built me, because my laptop had broken down

Comments

[yunage]

Tip: Sometimes self-replicating spyware files in your system32 directory can't be removed normally because they disguise themselves as system files, which are protected by default. Programs like Adaware may ask if they can run a scan directly after a reboot, which sometimes overcomes that problem and other times it doesn't.

There is a quick-and-easy way that to nail this problem every single time. Windows safe-mode. It's like a minimal windows run-time environment in which a lot of stuff is simply turned off and can't interfere with fixing problems. I assume you know how to start up Windows in safe-mode? It doesn't matter which version of windows you are running, programs like Adaware will be able to directly remove the harmful files inside the system32 directory (and a few others directories that are normally protected).

[maartje]

I can boot in Safe Mode, I can sign into my account, but after that all I see is a black screen with the words "safe mode" in the corners, but no icons or anything, and the microsoft-button on the keyboard does not do anything. The mouse works. Any idea what I can do?

[yunage]

You can't get to Start and select the program for there? It's probably black because you simply don't see a background. I'm not sure if the icons should be gone also. But it shouldn't matter much.

If that doesn't work, try pressing ctrl-alt-delete and enter the Task manager. Select 'new task' in the first tab and type 'explorer.exe'. That should wake up safemode properly if you can't reach start. Alternatively you could use the taskmanager in a similar way to find and run the executable of your anti-spyware program.

[maartje]

Not as stupid as I look: if I say 'nothing' I also mean no start button.

But thanks, the Task Manager solution worked, I found it on a different site too. But, I ran AVG AntiVirus in safe mode and it seems that it hasn't helped. I have posted a Hijack This log somewhere, hope that will help.

[augurei]

over computerproblemen kan ik weinig zinnigs melden... maar totaal off-topic, ik bedacht me, laten we weer 's afspreken?

[maartje]

Misschien wel leuk ja :)

Moet alleen wel even goed plannen, ik probeer voor september iets klaar te hebben om mee af te studeren. Juli is niet mijn meest sociale maand. Maar roep maar wanneer je zou kunnen, en dan kijken we of we een datum kunnen prikken. Ik ben benieuwd naar je boek!

[jonesybunny]

I also suggest running Ewido ( http://www.ewido.net/en/ ) in safe mode. It will remove most stuff that the other spyware removers usually fail to do.

[maartje]

I was planning to try to use a specific malware removal tool and after that AVG anti-spyware in safe mode, but weirdly, it does boot up in safe mode, login screen, but after that all I see is a black screen with the words "safe mode" in the corners but no functionality: the mouse works, but there's no icons or anything on the screen and pressing the windows-button does not do anything. Any idea?

[jonesybunny]

Eep, that's not so good. Alternatively, you can try safe mode with command prompt, but I'm not sure that would help.

If safe mode is inaccessible, it will be hard to fix this without having to reinstall the machine. :|

[maartje]

I got the task manager to work, so I could run firefox to go through my files.

[augurei]

Ik ben nu nog hard aan het werk met mijn 40-urige baan, eind Juli loopt mijn contract af. Maar 's avonds heb ik wel vaak tijd (weekenden dan weer niet)
Augustus heb ik een hele maand vakantie voor in September de nieuwe studie start, maar er zitten wel 2 weken Ierland bij.
Dus zeg maar... ergens in Juli doordeweeks 's avonds of 1e of laatste week Augustus overdag of 's avonds.

[maartje]

Dan het liefst ergens in juli, na de achttiende.

[maartje]

Wat zou je ervan zeggen om maandag de 30e om een uur of 18:00-18:30 een hapje te komen eten hier? Als je het wat lijkt, heb je voedsel-eisen?

[augurei]

hm, da's mijn ena-laatste werkdag op de mode-afdeling... ik houd de avond liever even vrij want 't is mijn allerlaatste kans om 's avonds zelf nog free time van de machines gebruik te kunnen maken (allerlaatste dag heb ik al afspraak)
Maar verder kan die hele week nog hoor, leuk :-) woe t/m vr dus.

Ik ben vegetarier en lust geen gekokt ei, asperges en tuinbonen, maar dat zijn ook dingen die geen normaal mens op tafel zet.