I was cold-called by a company called Banking Solutions Bureau yesterday, offering to reclaim all my bank charges plus 8% interest for £49. I said I'd think about it, and took their number. Then I went to read up online. The first thing to do is to request a list of charges made since July 2001. You're meant to do this by post, according to
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First I've heard about being able to claim any interest though.
£49 isn't bad - depending on size of problem. I registered with BankSmart about a month before the whole court case thing started (2yrs ago) and am still waiting for it all to be cleared up - but they charge 10% of the total refund.
They'll get it sorted one day soon i hope.
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It looks like you can also go through the FOS if you don't get a pleasing offer.
http://forums.moneysavingexpert.com/showthread.html?t=571297&page=27
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