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cruds layouts and JSF2
Recently I have been thinking about crud layouts. The major part of ui-based applications is made up of a bunch of screens with crud functionality with an added provision for search. Hence screens are required to provide cruds (create, read, update, delete, search) functionality. Read is for list-all records.
What is the best user interface and ( Read more... ) -
Ringtones of Customer Non-Service
Recently (18-Nov-2010) Airtel launched their new logo. Chairman and Managing Director Sunil Mittal said on the occasion, “Fifteen years ago, Bharati Airtel started its journey in India with a promise of delivering world-class and affordable services.”
When I saw the logo, I felt nothing great about it. Thought it was like a cartoon character’s ear. ( Read more... ) -
A Philosophy To Live By
I think I am noticing a lot more absolutism than what I can accept. This, on TV and in newspapers. People don't use qualifiers or disclaimers. Nor do they back up their statements with enough data.
Here's an excerpt from Robert Rubin's In An Uncertain World (pg 7), which for me is a philosophy to live by:
What has guided my career in both business ( Read more... ) -
Open Source Discussion
Peter Senge wrote in The Fifth Discipline, “The organizations that will truly excel in the future will be the organizations that discover how to tap people’s commitment and capacity to learn at all levels in an organization.”
When you have discussions in face-to-face meetings or over emails and obtain knowledge, the organizational learning has to ( Read more... ) -
Syncretic Diwali on Jummah
Here’s a passage that gives representation to the syncretic culture that is seen in India. This is from chapter 3 'Anandi-Mohini - The jock-strap of a fleeing thief' of Gouri Dange's novel “The Counsel of Strangers“, whose Hyderabad launch I had attended at Crossword on 16-Oct-2010.
When we grew up a little and ‘grew far too many tongues’, as Ajji ( Read more... ) -
Empowered Customer Delight
Been reading the nearly 2-decade old book Reengineering The Corporation and encountered a very good example of customer service on page 70:
As management invests teams with the responsibility of completing an entire process, it must also give them the authority to make the decisions needed to get it done.
The following example illustrates the nature ( Read more... ) -
Procrastinate for Happiness
Originally posted on Yahoo Pulse blog on 17-Oct-2010. I stopped using Yahoo Pulse blog, because it has a 5000 character limit per post, and there is no such thing as Yahoo customer service or user support.
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Don't worry, be happy goes a famous song. Well, the question is what makes us happy?
A Financial Times article, dated 18-Aug-2008, ( Read more... ) -
Small unpleasant experience on Spice Jet flight
(Originally posted on 07-Oct-2010 on my Yahoo Pulse Blog, which I have stopped using now because it has a 5000 character limit per post).
Spice Jet sucks. That may not be true of the airline as a whole but at least I had a minor yet unpleasant experience with them.
I was returning to Hyderabad from Bengaluru in Spice Jet flight SG871 on Saturday, 02- ( Read more... ) -
Posts on ruwiray.in from Yahoo Pulse Blog
I had written three posts in the "Ruwiray" category of my now-stopped Yahoo Pulse Blog. All three are re-posted in this one post here:
1) Sandalwood Doll (28-Aug-2010)
New posting on http://ruwiray.in "Sandalwood Doll". We had a brief pause during August and this is the first (and probably the only) upload this month. Hopefully, we will continue in a ( Read more... ) -
Hello Live Journal
Yahoo Pulse blog sucks. A few weeks ago, after updating my Yahoo profile, I realized that Yahoo was offering blogging feature on the profile page. I have the Yahoo mail id since 1999. Hence out of loyalty, and I was weary of creating new accounts on blog sites, so I started using it.
I made a few posts on Yahoo pulse blog. On the last post, " ( Read more... )