They should do - they did for mine. I rang them up in order to whine, which is why I received the £5 gift voucher. You might want to do the same - just don't mention that it's the manufacturer's fault. The number is shown on screen by clicking on the 'contact us' link in your own area. It took a bit of digging to find but I got there by looking at the refunds section.
The employee I spoke to also said that a lot of people have complained and want to return the item so I don't think you should have any problems.
My money has already been refunded as I received an email telling me this, but I still haven't received a message telling me how to return the goods, which I was told would happen. I was told that it would be free post, though.
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I need to return it as well, then... (and I'm so bloody broke I can't afford the region 1 version *deep sigh*)
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Where did you get your copy from? Amazon UK?
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Yes, amazon uk. :( I hope they accept to take it back since it's not as it was advertised
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The employee I spoke to also said that a lot of people have complained and want to return the item so I don't think you should have any problems.
My money has already been refunded as I received an email telling me this, but I still haven't received a message telling me how to return the goods, which I was told would happen. I was told that it would be free post, though.
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