New Writing for the Spring

[marphilly]

I have some new writing projects coming up. My editor asked me to write a series of articles on social CRM. I'm pleased. That's one of my favorite topics

Comments

[reginaterrae]

What is CRM?

[marphilly]

Customer relationship management. Social CRM is the trend companies are getting into by using social networking like Facebook and Twitter to form relationships with their customers.

[turkprincess]

Good luck! :) I know you'll do well! :)

[marphilly]

Thanks, Heather!