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Dec 09, 2004 00:05

i feel nauseaus and my tummy hurts. just got home from work. had a like 40 minute call with a stupid customer. he had been watching his account balance with had been a credit balance of $20. his account cycled and we applied the charges for his usage and overage today. when we assessed the $170 it caused his spending limit balance to go over $150 ( Read more... )

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zind4gi December 9 2004, 06:53:53 UTC
It's so interesting to learn about some of the jackasses that call into Tmob. I get to hear of these stories all the time. I'm really shocked at mankind. Sometimes we are a bunch of whiny losers.

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meganpenworthy December 9 2004, 09:08:07 UTC
lol. they are. E had an escalated call where the lady just didn't want to accept that we couldn't do anything for her. she called E names then disc'd. then i had my call...

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