Hello my name is Patrick. "Oh hello Ma'am!

May 14, 2009 21:51

I've recently started working at a call centre. Up until now it's been surprisingly alright. However that's because I've been doing training for the last five weeks. Today was my first day on the phones. Today, I hated it so bad, I'm not sure I can last. But I'm not a quitter so I'm going to keep trying. If I can't do something, I like to get ( Read more... )

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Comments 20

david_feuer May 15 2009, 04:39:51 UTC
When can I see you, mister? I'm going to your country next month, but I'll be way over in Banff.

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farsideofewan May 15 2009, 06:08:52 UTC
bummer mabey practice talking an octave lower. I use it whenever I have to answer the phone to make sure there is NO confusion.

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dandelionboy May 16 2009, 00:40:18 UTC
same here.

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goalie_dude May 15 2009, 12:23:15 UTC
When I worked at Convergys, this consistently happened to one of my male associates. His name was Curt, he had a high-pitched voice, and he even had callers tell him, "Curt's an awfully weird name for a girl." He even had a caller hang up on him because "I don't want to speak to no girl." It's hard to deal with, but don't let it get you down. Good for you for hanging in. When I started on the phones, I was quite sure I wouldn't last more than a week, but I had the same consideration (just moved into a new place) as you did, so I hung on for three and a half years. It's amazing the type of skills you learn in that environment.

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thegirlpolice May 15 2009, 13:12:42 UTC
I introduce myself as Lindsay, and I would say only 10% of the people I talk to get my name right. Most of the time, people think I say "Wendy"... other times, I get Lesley, Lilly, Lindy, and even Brenda...

People are too busy to listen well enough not to make mistakes.

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hanaurimusume May 15 2009, 23:49:10 UTC
Oh man I just read this and I just just just got off the phone from a call center, I had to call about my credit card. The first guy called me maam, and I got transferred twice and both the ladies called me sir even after I told them my name. I wanted to laugh because it was so weird and funny.
However, 20 minutes later, I'm not sure I accomplished what I actually called about. They kept telling me about all these extra things and I didn't know what to do. I think I lied and said I was in grad school too. I hope you don't play mind games with your phone people. I have to call your thing too, so some poor slob is going to have to deal with me which is a lot of 'Uhhhhhh,' really long pauses, and 'I'm confused.' I hope I get you. I would pee my pants.

Oh I knew a girl Patrick once. I LOVE when girls have boy names. LOVE LOVE LOVE.

And that's why I never got the whole STEALTH AT ANY COST thing. Stealth < Contentment. I'm glad for the exceptions like that guy. It makes life feel way more honest.

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