Comments | midsummernd: i hate cell phones

midsummernd

i hate cell phones

Jul 10, 2006 17:48

So I had ALMOST completed the transaction at Verizon to get a new plan and a new phone. I was almost free of Cingular once and for all. And then they had me sit and wait by the customer service line. BIG mistake on their part. There was a woman waiting next to me for help, and I asked her if she'd had a bad experience with Verizon. She told me ( Read more... )

Comments 4

choirsoftheeye July 10 2006, 23:29:39 UTC

My only advice for dealing with cingular is to pay your bills online. It's made my life MUCH easier. They are douchebags, though.

r_ness July 11 2006, 05:20:07 UTC

They all suck.

They just suck in different ways. If you find one that sucks in a way that doesn't matter as much to you, go with them.

(I've had accounts with Sprint and Cingular. I won't go back to Sprint. I might go back to Cingular. I'm thinking of trying T-Mobile.)

midsummernd July 11 2006, 05:34:21 UTC

My current running theory is that if I can make friends with one person at one store, someone who will actually tell me what's what when I walk in, then my life will be easier. It's like buying a tiny, tiny car...

punkdyke July 11 2006, 17:18:44 UTC

"Is there ANY cell phone company out there that's honest?"
No. Tho apparently Cingular is in the middle of a class action lawsuit with former AT&T customers - so it's not just you.

You can prolly pay your bills online with any service - I know that's what I do for verizon.

I can't find a number for customer retention (although I'm sure they have one) but http://clarkhoward.com/shownotes/category/155/157/290/ this looks like a good way to check out different companies and stuff.