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May 10, 2011 14:37

yegads...the winging ( Read more... )

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Comments 4

foms May 10 2011, 19:50:48 UTC
Don't forget that any organization like Rogers almost certainly uses contact management software. Notes from the previous conversation were probably on a screen, in front of the person with whom you talked.

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pezchica May 10 2011, 22:08:13 UTC
So, were they actually prepared to match offers?

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mikepictor May 10 2011, 22:11:15 UTC
Didn't really give them a chance. Based on the fact I already laid it out almost a year ago, they had their chance to juice it up. I prefer the fact that Teksavvy is offering what they do straight up, rather than caving to me as a special exemption.

I doubt they would have matched it either, it's too giant a jump. Ultimately, I have nothing tyeing me down. I don't use their email, their hosting, etc...

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bixkitty May 11 2011, 01:44:52 UTC
Awesome! Well, I've never had high standards for the ROBELUS's standards of customer relations professionalism. They have always just been too big to actually provide quality service...

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