Fuckers

[missysedai]

Richard's STILL isn't done with Alexander's cello. I called again today after calling another music shop.

When will it be finished? It's been nearly three weeks, you promised it in a week and a half to two.

"He assures me it will be done before Christmas."

Christmas Eve is Saturday. I'm coming in tomorrow to pick up my instrument."You can't

Comments

[silmaril]

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No. Words.

Except maybe "kill."

I was under the impression that there was something more, it being a brand new cello, than simply setting the bridge and tuning, or I'd ask. Modifications, I can see/thought, but I've watched Breno reset the bridge of a borrowed violin that dropped while he was tuning (the instrument hadn't been used for a while) in two minutes. The cello is bigger, OK, give it ten minutes. Heck, give it twenty. If I had read exactly what you wanted from the shop more carefully I'd have asked you before now.

OK, so maybe there are words. Still, the most prevalent word is "kill."

[missysedai]

Sometimes a bridge doesn't sit quite correctly on a new cello - the feet need to make complete contact with the face, or it will sound tinny. If this is the case, the feet need to be filed a teeny bit at a time, then the bridge needs to be set, the cello tuned and a few notes played to determine if it's making full contact.

At most, the whole process should take a couple hours - most of the time is spent re-tuning in between filing.

I called Mendini, the people I got the cello from, and they said they've heard this story before - customer orders a cello, takes it to a local shop for tuning, local shop fucks around then presents a bill for more than what the cello cost, claiming that it had problems and needed special work. The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

[silmaril]

The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

...if that's the case, I need a stronger word than "kill." "Maim with extreme prejudice," as a trial phrase, maybe?

You. Don't. Mess. With. Functional. Instruments.

[rimrunner]

The rep said it's very likely that Richard's is pissed that I didn't buy the instrument from them and are trying to create a problem where there is none to up their profit.

God, how fucking stupid is that? If you weren't moved to make a major purchase from them before, this isn't exactly going to persuade you, is it?

Give 'em hell.

[_constantine]

What this problem needs is some imagination.

Post their phone number here. After they get calls from 20-30 people bitching about the Brazeau's cello, they'll have it back to you so fast it'll make their scales flap.

[scifantasy]

They've had ample time, now they get to deal with Pissed Off Orchestra Mom.

Fear the WRATH OF POOM!

Er...you may want a better acronym there.

[kjn]

This gives vibes to Therese's wedding dress and my aunt. Therese had ordered her dress at a tailor's in another town, and my aunt was supposed to pick it up and send it on to us when completed. The tailor kept delaying the delivery of the dress, until my aunt simply sat down in his shop and told him that she was going to sit there until he had given it to her.

She had to wait three-quarters of an hour, but she got the dress to us.