Comments | mmmegz: There Goes That Streak.

mmmegz

There Goes That Streak.

May 19, 2006 15:58

I have worked 5 years at this travel agency and never once in the 5 years of working here as a client upset me to the point of tears....

...I guess there is a first for everything.

Comments 17

photo_guy May 19 2006, 13:13:52 UTC

What happened?!

mmmegz May 23 2006, 09:06:12 UTC

well i had been speaking with a man all morning about his cruise balance which was due on Sunday. But he wanted to change his air from roundtrip Toronto - Vancouver to just one way Vancouver - Fairbanks etc. So I had to re-price everything, but I never do pricing, its usually the agents, who was off that day and NONE of our managers are in (don't ask) so I did the pricing on my own but I wanted to make sure I had done all the discounts correctly etc. I mean if I discounted too much it comes out of the agents commission and they make less on the booking. In the meantime I was also tending to other clients who were calling in for stuff, so from the time I spoke with him about the new pricing till the time I was typing up the email it was about an hour ( ... )

fletch May 19 2006, 14:25:41 UTC

I'm sorry to hear that hun, five years is a long time, though working with the 'general' public I'm amazed it's never happened before - no matter how nice and polite and helpful you are there wil always be some pathetic sad people who seem intent on ruining your day...
Hope you don't feel too upset for long

mmmegz May 23 2006, 09:07:27 UTC

good point, I guess I should count my blessings. LoL.

I have actually been working in customer service longer, I worked at a restaurant for 3 years. No customers made me cry but one of my mangers did, same type of thing as this client. Power tripping. I hate that.

jake_durango May 19 2006, 16:16:29 UTC

I am sorry to hear that someone gave you a bad time like that. Hope the rest of your day got better.

mmmegz May 23 2006, 09:07:58 UTC

the day not so much, but the weekend was a lot better!

katiebethutm May 19 2006, 16:37:31 UTC

Yeah you didn't look too thrilled today....
Oh man I'll have to tell you what one of Kit's bitchy clients did to her! It's so petty and lame yet kinda funny at the same time!

mmmegz May 23 2006, 09:08:19 UTC

LoL..yes do share this story...

milf_n_cookies May 19 2006, 18:04:00 UTC

Im sorry sweetie:(
HUGS.