computaa halp

Dec 18, 2010 11:07

the other day my computer got a virus, which I already purged my machine of so there's no trace left now.

But now whenever I search for something on say yahoo or google, it redirects to a spam site or my computer stops it from going to said spam site.
I've already re-installed firefox a couple of times and it still does this. Any solutions?

//brb

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Comments 13

sakuramikage December 18 2010, 19:26:55 UTC
Sounds like something still on there hijacking your browser.

-Check the homepage, make sure it's set to something normal

-Did you use malwarebytes? That's been the best I've seen for removing threats.

-Worst case scenario, you might have to make a new firefox profile and delete the old one to resolve the issue.

I work for an ISP, so let me know what happens either here or on Twitter and I'll try to help more. ^^

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mymerrilymemory December 18 2010, 19:29:21 UTC
yeah I used malwarebytes, thank god for that program. I'll try deleting it completely when I get home (all my addons noooo)
I also just noticed I'm still not allowed access to my sys restore :\

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sakuramikage December 18 2010, 19:35:16 UTC
Oh goodness. Yeah, just write down your addons. I had to do the same with a work computer a couple years ago when our network got hit with a virus.

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auditoree December 18 2010, 19:28:29 UTC
ahh since you said it isn't letting you access your system restore you probably (i don't know how or why, maybe the virus did it) disabled the system restore.

>Start
>Control Panel
>Performance and Maintenance

At this point you should see a blue window asking you to "Pick a Task." On the left hand margin it says "See Also"
Choose "System Restore"

It then asks you if you want to re-enable System Restore, just say yes. This will bring up the system restore window showing the drives which can be set to be restored.

copy pasta ololololol

if that doesn't work then there's still somehow a virus in your computer. I'LL COMMENT MORE IF SYSTEM RESTORE DOESN'T WORK

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mymerrilymemory December 18 2010, 19:32:22 UTC
auditoree December 18 2010, 19:34:33 UTC
the bottom left one? 8c WITH THE PIE?

It's a bit harder to help since they decided to change EVERYTHING on windows 7 but i'll look on mine

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sakuramikage December 18 2010, 19:38:36 UTC

darkain December 18 2010, 20:32:20 UTC
This is what I do for a living... so listen carefully.

1) Remove *ALL* Anti-virus and anti-spyware software from your machine

2) Download Avast Anti-virus (its free, yes, they advertise the pay-for version everywhere, but they also have a free version if you look on their web site)

3) Install Avast Anti-virus

4) After install, go into the program and look for the thing that says "schedule boot time scan" and click on that.

5) Reboot computer and let it scan forever (it'll probably take 2-5 hours, just an FYI)

6) Once the system is back up and running, trash Firefox, and get Google Chrome (seriously, its a hell of a lot more secure then Firefox is these days, just look around on any security bulletin web site). Firefox is targeted roughly 40% of the time, right up there with Internet Explorer being the other majority around 40%. (the remaining is a small target to other things like Chrome, Safari, Opera, Konqour and a few others)

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moondabor December 19 2010, 00:26:51 UTC
mymerrilymemory December 19 2010, 01:46:21 UTC
why are we friends

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moondabor December 19 2010, 02:08:07 UTC
yin and yang

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mymerrilymemory December 19 2010, 02:10:50 UTC


whatever being a salaryman is better

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