Virgin Blue

[myrhiann]

I just had the opportunity to take part in an online questionnaire rating the performance of the airline, which I did with great pleasure, especially as it gave me the opportunity to comment on their performance with regard to my trip home on Tuesday.

Comments

[pondhopper]

I hope you really told them off...politely, of course. It may not matter as i hear they are in bad financial straits but at least you made your disgust known.
That always helps me feel better.

[sidherian]

After the utter debacle and incredible rudeness I suffered at the hands of VB staff coming back from Brisbane after Christmas, I have vowed to never, ever fly with them again.
I have always called them Barbarian airlines (usually because of the barbarians flying with them) but any company that forces me to spend an extra $120 to fly a kitten back to Sydney (free on Qantas), smashed my cat carrier and his the utter rudeness to tell me that I don't care about my cat and are happy to have it die in the plane (yes, she really said that), and turns a 1.5 hour flight into a 7 hour torture session (taxi cab company helped to be fair) will never ever see any of my money.
http://sidherian.livejournal.com/474038.html

[myrhiann]

My experience pales into insignificance! I believe they are in financial trouble so perhaps they will disappear from our skies soon. It was sooo good though to be able to make a comment that will probably be drawn to their attention.