hey this is sarah, i got your link from becki's lj. i work in retail too. if we are paid to put up with those people we're not paid enough! and you forgot to mention coworkers who hate you. they don't make things better AT ALL.
I'm glad that all of you enjoyed this with minor exceptions. I would also like to say it is much easier to appreciate the humor in this if you have actually worked in retail and had to put up with these people who I feel shouldn't even be integrated into the general public.
I have no problem answer questions like "what is in the muffin with the oats on it." I have no problem telling people what is in our soup, or how much cream cheese is in a take home container.
But when the menu is four feet tall, and you're just too damn lazy to look at it, why should I help you? When you go out to eat do you ask your waitress to read the menu to you? I am paid to help the customers, not babysit them.
When people ask for crackers. CLEARY we're a bread shop. Not a 24 hour coney island.
When people place and order, WATCH you make their sandwich, and then tell you that they didn't want any sauce on it. Cause we're fucking mind readers at panera bread...
"Do you guys serve waffles? How about pancakes?" A man asked me this last week and was dead serious.
When people call and say, "I'm on Telegraph, how do I get to your store?" Did I say, "Thank you for calling Panera Bread Southgate, this is OnStar, how can I help you?"?
And finally... true story... a woman got pissed off at me and demanded to talk to a manger cause she couldn't figure out why the ice tea machine shot tea AND THEN WATER!!! into the ice tea bin...
maybe you should find a job that you actually enjoy. life's too short to be so angry and unforgiving. sometimes people are overwhelmed with 4-foot menus.
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I would also like to say it is much easier to appreciate the humor in this if you have actually worked in retail and had to put up with these people who I feel shouldn't even be integrated into the general public.
I have no problem answer questions like "what is in the muffin with the oats on it." I have no problem telling people what is in our soup, or how much cream cheese is in a take home container.
But when the menu is four feet tall, and you're just too damn lazy to look at it, why should I help you?
When you go out to eat do you ask your waitress to read the menu to you?
I am paid to help the customers, not babysit them.
Reply
When people ask for crackers. CLEARY we're a bread shop. Not a 24 hour coney island.
When people place and order, WATCH you make their sandwich, and then tell you that they didn't want any sauce on it. Cause we're fucking mind readers at panera bread...
"Do you guys serve waffles? How about pancakes?" A man asked me this last week and was dead serious.
When people call and say, "I'm on Telegraph, how do I get to your store?" Did I say, "Thank you for calling Panera Bread Southgate, this is OnStar, how can I help you?"?
And finally... true story... a woman got pissed off at me and demanded to talk to a manger cause she couldn't figure out why the ice tea machine shot tea AND THEN WATER!!! into the ice tea bin...
but yes, props to your post. major props.
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