I would like to know too! Currently my mom's an itunes user but our new MP3 players don't play M4a's so we have to burn music onto audio CDs from Itunes and then use a program called "CDex" to rip them back into the computer as MP3s. :O
I have a program called SUPER that usually does the job when it comes to converting video and music files. It's free and works pretty well so I'd say google that.
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